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(More customer reviews)Like the other reviewer, I've had similar problems with this mail box. In fact I can go one better. In assembling the mailbox pedestal there is a threaded rod that must be inserted to hold the various parts of the pedestal together. No problems there. What apparently wasn't allowed for in the original design is the differential heating and cooling between this threaded rod and the rest of the pedestal. That is, if everything heats up and cools down at the same rate - no problem. But here, in West Tennessee, recently we've had several days of cold weather that were just recently broken by some sunshine. Remember what I said about "differential heating and cooling"? Well, on that sunny day, the outside part of the pedestal heated slightly while that threaded rod remained cold. Since warmer metal expands, what happened is that the top mount (where the rod attaches to the outside part of the pedestal) broke - resulting in a mailbox that looks like it's "drunk". But I think that I can repair it with some epoxy glue. The repair should be almost invisible.
The good news is that my wife contacted the manufacturer and they're going to send me a new, re-designed model that has a sturdier base. Should have it in a few days.
However, unlike the other reviewer, mine has never leaked and the hardware and other fasteners have all worked quite well. Maybe they live in a place where there's a lot of blowing rain - though it would be tough for it to leak even then. Maybe they didn't assemble it right? My only problem was with the base, and it seems like that's been solved.
One caution though. If you do buy one, DON'T tighten the fasteners down like you would if this were made of steel. Especially when fastening the base down to your concrete slab (or whatever you mount this to), and tightening the threaded rod (see above). Cast metals can be brittle. You can break through the base if you tighten too much, and I think that I may have over-tightened the rod when assembling the mail-box pedestal (thereby causing my problem). Just get those fasteners a little past "snug".
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