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(More customer reviews)So I got this blender after doing a bunch of research and wanting a blender that chops ice well, and makes smoothies well. (You need a really high speed blender or else the little strawberry seeds don't get chopped up, etc) This blender is great at that.
The two major downsides are: The canister breaks. A lot. We're on our third one now. Each of them has cracked and broken at the base where the blades attach. The first time it was replaced for free, and this time I'm told there is only a one year warranty on the canister (5 years on the motor) so i had to buy a new canister for $25 or so shipped. Bleh.
The other big downside is, there is very little bottom end speed control. For instance, lets say you want to have the lid off but the unit running on a low speed mixing up protein powder or something as you pour it in. It is VERY hard to get the unit to run at such a speed. Either the blades stop, or they are going too fast. It's really annoying to go through this every morning, trying to get the unit to settle at a good speed, only to have it increase/decrease as I take the lid off just because I jostled the machine a bit, and have to start over.
I LOVE how well it blends, but I wouldn't buy it again or recommend it because of the problems I've had with the canister and speed control.
Edit 10/23/2010 - Our current (3rd) canister is cracked again (but not leaking). Unfortunately, the blade assembly is worn out and needs to be replaced. Water is leaking out through the bearings inside it. Sighhhhh
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